Tidal Basin is built upon on the knowledge, skills, and abilities of its nationally recognized staff. Founded by industry leaders within the emergency management industry, we have been supporting clients with program and case management expertise for over 35 years.
Firm Profile
Tidal Basin employs more than 2200 employees nationwide, with more than 600 Florida-based staff, to support disaster recovery programs.
Founded in 2006 and with offices in Lake Mary, Florida, Tidal Basin is a leading emergency management and disaster recovery firm employing technical experts and practitioners who have decades of experience with managing recovery programs totaling over $40B in federal and state funding and assisting more than 1 million applicants.
Our team strives for excellence in program management, grant management, project formulation, eligibility review, and quality control within Florida and nationally. Our work has touched nearly every county in Florida, providing our team with a deep understanding of the communities that will be served through the OUR Florida program.
Case Studies
State of Florida Mass Vaccination Call Centers
Tidal Basin is assisting the State of Florida with its mass vaccination program. In 48 hours, our team stood up a virtual call center and quickly adapted and scaled operations to accommodate the rapidly evolving and growing program.
Puerto Rico FEMA Sheltering and Temporary Essential Power (STEP)
Provided program management services for the $1.7 billion FEMA STEP pilot program. Conducted outreach and intake to more than 215,000 residents, processed more than 122,000 applicants, and repaired 108,000 homes.